Customer Service

Some day you will move me almost to the verge of irritation by your chuckleheaded Goddamned fashion of shutting your Goddamned gas off without giving any notice to your Goddamned parishioners. Several times you have come within an ace of smothering half of this household in their beds & blowing up the other half by this idiotic, not to say criminal, custom of yours. And it has happened again to-day. Haven’t you a telephone?

— Letter from Mark Twain to the Hartford City Gas Light Company, Feb. 12, 1891